Automation 101 : Covering the Basics of Sales and Support

Image briefs

Image 1 : Banner image. Can be something like this or this with fewer elements.

Image 2 :

Elements to be included : market profiling, assets management, sales forecasting, email management, support, tracking key metrics

Image 3 : will go under the subheading ‘How to get started with sales automation’ and will show in graphic form the process of automation.

Image layout context

Heading - The process of sales automation

Elements - Defining the goal >

Mapping out the user journey > Segmenting the target audience > Implementing the bots > Monitoring the results > Rectifying the errors

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Introduction

https://www.salesforce.com/resources/articles/sales-automation/ stats

What is sales automation?

https://blog.hubspot.com/sales/sales-

automation#:~:text=Sales%20automation%20is%20the%20mechanization,%2C%20weekly%2C%20or%20monthly%20basis

Deploying Automation in Sales

https://acquire.io/blog/sales-automation/ process

https://blog.hubspot.com/sales/sales-automation#:~:text=Sales%20automation%20is%20the%20mechanization,%2C%20weekly%2C%20or%20monthly%20basis

How to get started with sales automation?

1. Chatbots

2. Creating user personas

3. Email marketing

4. Storage of important information

5. Customer Journey Optimisation

https://acquire.io/blog/sales-automation/

https://blog.hubspot.com/sales/sales-automation#:~:text=Sales%20automation%20is%20the%20mechanization,%2C%20weekly%2C%20or%20monthly%20basis

https://www.leadsquared.com/what-is-sales-automation/

https://acquire.io/blog/sales-automation/

Applications of sales automation

1. Sales strategies

2. Lead scoring

3. Configuration and Quotation

4. Sales Alerts

5. Report Automation

6. Order Management

7. Post Sales Activities

https://www.leadsquared.com/what-is-sales-automation/

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/sales-automation-the-key-to-boosting-revenue-and-reducing-costs#

Conclusion

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/sales-automation-the-key-to-boosting-revenue-and-reducing-costs#

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