• akankshamehtaa

Is Lack of Personalised Customer Service Impacting your growth?


Link to Published Article : https://justcall.io/blog/personalized-customer-service.html


Keywords : (Narrowed down using ahrefs, google analytics, featured snippets)


Personalized customer service, personalisation service, personalizing customer service, define loyal, customized service, describe a time where you provided or observed high-quality customer service.



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Introduction

https://aircall.io/blog/customer-experience/personalized-customer-service/#:~:text=Personalized%20customer%20service%20goes%20above,a%20loyal%20life%2Dlong%20customer.



What is personalised customer service?

https://www.paldesk.com/6-ways-to-provide-personalized-customer-service/


https://becominghuman.ai/the-importance-of-personalization-in-customer-service-51174053ffd3


https://acquire.io/blog/personalized-customer-service/





What are the benefits of customised customer service?


  1. Better customer relationships

  2. High customer retention

  3. Added business value

  4. Ample data for future campaigns

  5. Competitive advantage


https://www.paldesk.com/6-ways-to-provide-personalized-customer-service/


https://www.americanexpress.com/en-us/business/trends-and-insights/articles/8-ways-you-can-provide-more-personalized-customer-service/


https://www.forbes.com/sites/shephyken/2020/08/23/personalized-service-is-more-powerful-than-personalized-marketing/



How to provide customized support to your database?


  1. Use their name

  2. Loyalty programs for the win

  3. Don’t be automated

  4. Using CRM softwares

  5. Delegate some power

  6. Ask for reviews/ feedback



https://www.mckinsey.com/industries/retail/our-insights/personalizing-the-customer-experience-driving-differentiation-in-retail


https://www.superoffice.com/blog/personalization/


https://www.sitecore.com/knowledge-center/digital-marketing-resources/what-is-personalization-and-how-to-approach-it



Conclusion


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